FREQUENTLY ASKED QUESTIONS

We get these a lot :)

If you have a specific Q about Jetfan products or your order, you’re in the right place!
How long does shipping take?

An estimated delivery time will be provided once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Under normal circumstances, we strive to fulfill your order within 15 business days. Please note that we do not ship on Sundays.

At maximum output, it can be used continuously for 10 to 15 minutes. At lower power settings, it can last for 3 to 4 hours.

It is normal for electronic devices to feel somewhat warm due to their nature. However, if the device becomes excessively hot, please contact our service center.

It is normal as it is an automatic shutdown to prevent overheating.